Contact Us
We're here to help with any questions or issues you might have.
Common Topics
Download Issues
If you're experiencing download problems, try switching between Server 1 (S1) and Server 2 (S2). Also ensure your TeraBox link is valid and accessible.
Password Protected Files
Make sure you're entering the correct password exactly as provided. Passwords are case-sensitive and should be entered without any extra spaces.
Video Streaming
For optimal streaming, ensure you have a stable internet connection. Try lowering the video quality if you experience buffering.
File Types & Limits
We support all file types available on TeraBox. There are no file size limits or download restrictions.
Response Time
We typically respond to all inquiries within 24 hours. For faster assistance, please check our FAQ section first as your question might already be answered there.